Most low-wage migrant workers living and working in Singapore have limited social and family support. When faced with crises such as health concerns, workplace injuries, salary disputes, or loss of income, many do not know where to seek help.
HealthServe is looking for a committed and mature team player to serve as an advocate for migrant workers by engaging, educating, and empowering them through outreach and engagement initiatives. This role focuses primarily on workers in the construction, marine, and process sectors, while also supporting programmes that strengthen their resilience, wellbeing, and access to support services.
Key Responsibilities
1. Outreach & Engagement
- Plan, organise, and implement regular outreach and engagement programmes for migrant workers in dormitories, recreation centres, company work sites, and other community spaces.
- Build trust and meaningful relationships with migrant workers through consistent, person-centred engagement aligned with HealthServe’s mission and values.
- Promote awareness of HealthServe’s services, including mental wellness support, health education, and access to assistance where needed.
- Ensure all outreach activities are culturally appropriate, respectful, and inclusive.
2. Programme Planning & Coordination
- Work closely with internal teams, volunteers, student groups, corporate partners, and community organisations to support outreach initiatives.
- Coordinate logistics, resources, volunteers, and partners to ensure smooth and effective programme delivery.
- Collaborate with other departments to support cross-functional initiatives and organisational goals.
3. Relationship & Partnership Management
- Build and maintain strong working relationships with partners such as dormitory operators, employers, schools, corporate partners engaged in Corporate Social Responsibility (CSR) initiatives, community organisations, and volunteers.
- Support the development of sustainable partnerships that strengthen outreach and engagement efforts.
4. Programme Evaluation & Reporting
- Assist in the monitoring and evaluation of outreach programmes to assess effectiveness and impact.
- Collect feedback from migrant workers and partners to improve future programmes.
- Support data collection and reporting requirements in accordance with organisational policies.
5. Operational & Administrative Support
- Support the review and improvement of Standard Operating Procedures (SOPs) to ensure quality, consistency, and efficiency of programmes.
- Assist in the development and distribution of educational and engagement materials tailored for migrant workers.
Requirements & Skills
Qualifications
- Bachelor’s Degree in Social Work, Psychology, Sociology, Community Development, Project Management, Event Management, or a related field preferred.
- Diploma holders with relevant experience in outreach, events, or community engagement are welcome to apply.
Experience
- Experience in organising outreach programmes, community events, or engagement initiatives.
- Basic understanding of the social and practical challenges faced by migrant workers in Singapore.
- Experience working with volunteers, community groups, or external partners will be an advantage.
Personal Attributes & Competencies
- Strong empathy and social awareness.
- Ability to build trust and maintain professional helping relationships.
- Good interpersonal and communication skills across diverse cultures and backgrounds.
- Organised, resourceful, and able to manage multiple tasks.
- Resilient and able to respond calmly to challenging situations.
- Willingness to work flexible hours (including evenings or weekends when required).
