Volunteer

At HealthServe, we value the contributions of volunteers and recognize the gift of their time and expertise. Each volunteer plays an integral role in the services that we provide to our beneficiaries and are critical to our organization’s success. We take their individual experiences, attributes, and competencies into account, and ensure that volunteers are recognized and respected.

You will find the different volunteering opportunities listed here. Our Volunteer Management team will get in touch with you once you have indicated your interest to share about the work that we do and details of the role that you are interested in.

We will guide, support and help you to contribute to the migrant community in the best possible manner that suits your interest, strengths, and talents. Training and the on-the-job guidance will be provided.

For volunteers who are interested to further their roles with us, we offer opportunities for them to take on leadership roles in managing groups of like-minded volunteers and to mentor our newer volunteers.

Please email our Volunteer Management team at [email protected] if you would like to find out more about volunteering. We welcome all individuals and corporate groups to have a chat with us.

For it is in giving that we receive.

- Saint Francis of Assisi

Volunteer Opportunities

Run wholly by volunteers, HealthServe’s clinic offers subsidised health services to migrant workers. These services include dental care, specialist orthopaedic care, dermatology, rehabilitation consultations in occupational therapy, physiotherapy, and chronic disease management.

* No medical background required

HealthServe provides a full range of mental health services from large group psychoeducation workshops to individual counselling sessions with native-speaking qualified counsellors, with the aim of addressing, strengthening and empowering the mental wellbeing of migrant workers.

A sub-unit of HealthServe's Casework & Social Services (CWSS) department, the O&E team organises regular community events and free health check-ups for our migrant workers with the aim of better supporting their physical and mental wellbeing.

HealthServe is always on the lookout for like-minded individuals (bonus if you can speak Bengali, Tamil, Hindi, Mandarin, Burmese, or Thai!) to assist us in serving the needs of a diverse migrant community.

General Requirements

  • At least 18 years and above (except for CHVs [23+]).
  • Must be fully vaccinated against COVID-19 (HealthServe follows MOH’s definition of full vaccination; Clinic volunteers have additional vaccination/immunity requirements).
  • Depending on the role and MOH guidelines, some volunteers should expect to undergo ART when volunteering in-person.
  • Regular volunteering roles require a minimum commitment of six months, once per month (except for Crisis Helpline Volunteers whose minimum commitment requirement is one year).
  • Must be able to attend the necessary training (applicable only to roles that require volunteers to be trained).
  • Most volunteering roles require volunteers to volunteer in-person (except for Crisis Helpline Volunteers, translators, and certain interpreter roles).

Got a query? Looking to volunteer as a corporation? Reach out to us at:

Hear From Our Community

Facilitator - Support

Location(s):

  • Various locations (i.e. dormitories) 
  • Remote 

Day:

  • Ad hoc

Time:

  • Ad hoc

Requirements:

  • Able to commit for at least six months 
  • Fluent and comfortable speaking in English and preferably in any of the following languages: 
    • Bengali 
    • Tamil 
    • Burmese
    • Mandarin 
    • Thai 
    • Vietnamese
  • Comfortable interacting with medium or large groups (about 15 people or more) 
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test upon reaching the venue, if required 

License / Full registration

N/A

Role & responsibilities:

  • Assist our volunteer Facilitators to engage male migrant workers to run workshops related to stress management. 
  • Assist in duties such as taking registration, disseminating workshop materials and helping migrant brothers doing survey.

Note

Previous experience of participating programmes or engagements with migrant workers are preferred but not required. 
Transportation pick up point at our Geylang HealthServe Office.

Crisis Helpline Volunteer

Location(s):

  • Remote

Days:

  • Daily (Monday to Sunday, including PHs) 

Time:

  • 10:00AM – 2:00PM 
  • 2.00PM – 6:00PM 
  • 6:00PM – 10:00PM 
  • 10:00PM – 02:00AM (next day) 
  • 02:00AM – 06:00AM 
  • 06:00AM – 10:00AM 

Requirements:

  • Able to dedicate four hours per month or more, for at least one year 
  • Minimum age of 23 years old 
  • Willing to abide by a strict anonymity and confidentiality policy 
  • Attend the required in-house training sessions (16 hours of training in total)  prior to deployment (subject to assessment; includes booster session) Please note that completion of training may not necessarily result in the deployment of the volunteer.  
  • Ability to speak Tamil and/or Bengali would be preferred but not necessary 

License / Full registration

N/A

Role & responsibilities:

  • Answer the crisis support line in a compassionate and professional manner, in English or in the language used by the callers 
  • Project a non-judgmental attitude towards those requiring assistance 
  • Provide emotional support, and engage in active listening 
  • Answer and provide appropriate assistance or intervention for crisis calls, following policies and procedures 
  • Reliably adhere to assigned schedules with punctuality (volunteers should be ready for their crisis support line shift approximately five minutes in advance) 
  • To notify programme staff at least one working week prior, if you are unable to make it to your scheduled shift 
  • Document calls correctly into the online tracking system, following procedures 
  • Contact on-call staff as necessary 
  • Attend mandatory upskilling workshop(s), if deemed suitable 
 

Note

  • Volunteers who miss any of the skills training sessions are required to attend the entire training run 
  • Do note that due to the remote nature of this volunteering role, HealthServe does not require CHVs to be fully vaccinated. Should CHVs decide to take on other volunteering roles within HealthServe that require an on-site presence, full vaccination will be mandatory 
  • On-site volunteering roles will also require volunteers to undergo Antigen Rapid Test(s) 

Clinic Assistant (CA)

NOTICE: Due to the high volume of applications, we are ceasing recruitment of Clinic Assistants until further notice. The option to pick this role on our Volunteer Application Form has been disabled. Thank you for your support!

Location(s):

  • Geylang

Day(s) and Time:

  • Sundays, 2.30 pm – 5.30 pm
  • Tuesdays and Thursdays, 6.30pm – 9.30pm

Requirements:

  • 18 years old and above
  • Able to commit six months or more, and at least once per month
  • Hepatitis B immunity required – please submit proof of vaccination or recent serology results.
  • Fully vaccinated against COVID-19.
  • Undergo an Antigen Rapid Test upon reaching the venue, if required.
  • No medical background required.
  • Good-to-have a proficiency in Bengali, Hindi, Tamil, and/or Mandarin.

License / Full registration

N/A

Role & responsibilities:

CAs will be assigned to one or more of the following:

  1. Packing medications
    • Pack medications and ensure that types and quantities of medications are correct.
    • Ensure that all packed medications are not expired.
    • Paste patient labels on packed medications.
    • Print case notes for lab / X-Ray requests.
    • Disinfect and tidy up the Pharmacy Area after every clinic session.
  2. Registration
    • Register patients in GHB (correctly enter details including name, FIN, birthdate, nationality, gender, company name, address, contact number)
    • Ensure that existing patients’ records are updated.
    • Distribute queue numbers.
    • Update patient appointment management system.
    • Fill in MOH Declaration Form for each patient.
    • Complete MW Health App for each patient.
  3. Vital Signs Station
    • Take patients’ vital signs (blood pressure, temperature, SPO2, BMI for chronic disease patients).
    • Record patients’ complaints / symptoms.
  4. Dental Admin
    • Register dental patients in GHB (correctly enter details including name, FIN, birthdate, nationality, gender, company name, address, contact number)
    • Ensure that existing patients’ records are updated.
    • Update patient appointment management system.
    • Fill in MOH Declaration Form for each patient.
    • Complete MW Health App for each patient.
  5. Befriending / Crowd Control
    • Engage patients in meaningful conversations.
    • Educate patients on resources available (distribute brochures for chronic disease, exercises, HealthServe programs, etc).

CAs may be deployed to assist in external outreach events (subject to volunteer’s availability)

  • Do point-of-care testing

Note

Medical students in their first or second year of study are encouraged to apply.

Doctor – GP

Location(s):

  • Geylang

Day(s) and Time:

  • Sundays, 2.30 pm – 5.30 pm 
  • Tuesdays and Thursdays , 6.30pm – 9.30pm

Requirements:

  • Only for doctors with full registration
  • Able to commit six months or more, and at least once per month
  • Hepatitis B, Measles, and Diphtheria immunity required  please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil, and/or  Mandarin

License / Full registration

Fully registered with the Singapore Medical Council 

Role & responsibilities:

  • Provide general medical consultation and treatments in a primary care clinic setting
  • Scope of care includes both acute and chronic medical conditions typical of a GP clinic
  • Provide preliminary assessment and referral to specialist & tertiary services were indicated

Note

On-site preferred.

Doctor - Specialist

Location(s):

  • Geylang (G)

Day(s):

  • (G) 1st and 3rd Tuesday-Dermatology
  • (G) 2nd and 4th Tuesday-Orthopedic
  • (G) 2nd and 4th Thursday-Gastroenterology

Time:

  • 6.30pm – 9.30pm (G)

Requirements:

  • Only for doctors with full registration
  • Specialist doctors able to support our sub-speciality clinic sessions in Dermatology, Orthopaedic Surgery and Gastroenterology, Neurology, Complex Chronic Disease, ENT and Eye
  • Able to commit six months or more and at at least once per month
  • Hepatitis B, Measles and Diphtheria immunity required please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • Good to have a proficiency in Bengali, Hindi, Tamil and/orMandarin

License / Full registration

Full registered with the Singapore Medical Council

Role & responsibilities:

  • Provide specialist outpatient clinic consultation and treatment in the respective sub-speciality fields.

Note

On-site preferred

Doctor - Chronic Disease Management

Location(s):

  • Geylang (G)

Days:

  • 1st and 3rd Thursday (G)

Time:

  • 6.30pm 9.30pm (G)

Requirements:

  • Only for doctors with full registration 
  • Able to commit six months or more, and at least one per month 
  • Newcomers are required to volunteer as GP doctors for at least two sessions first in order to build familiarity with our patients’ profiles, after which they may help anchor complex CDM clinic sessions
  • Hepatitis B, Measles, and Diphtheria immunity required – please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil, and/or  Mandarin

License / Full registration

Fully registered with the Singapore Medical Council

Role & responsibilities:

  • Provide consultation and treatment for patients with chronic medical conditions
  • Scope of patients includes individuals with multiple concurrent chronic medical conditions, suboptimal control despite management by our GP volunteers, and insulin dependent diabetes requiring titration of management

Note

On-site preferred.

Dentist

Location(s):

  • Geylang (G)

Days:

  • Tuesday and Thursday

Time:

  • 6.30pm 9.30pm

Requirements:

  • Only for dentists with full registration 
  • Able to commit six months or more, and at least once per month
  • Hepatitis B, Measles, and Diphtheria immunity required please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil, and/or  Mandarin 

License / Full registration

Fully registered with the Singapore Dental Council 

Role & responsibilities:

  • Provide dental consultation and treatment in a primary care setting, including dental fillings, (non-surgical) extractions, and dental hygiene. 

Physiotherapist

Location(s):

  • Geylang (G)

Days:

  • Tuesdays and Thursdays (G) 

Time:

  • 6.30pm 9.30pm 

Requirements:

  • Only for physiotherapists with full registration 

  • Able to commit six months or more, and at least once per month 
  • Measles and Diphtheria immunity required – please submit proof of vaccination or recent serology results 
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil, and/or  Mandarin 

License / Full registration

Fully registered with the Allied Health Professions Council 

Role & responsibilities:

  • Provide consultation and treatment for musculoskeletal related conditions in a primary care setting.

Phlebotomist

Location(s):

  • Geylang

Days:

  • Every Thursday

Time:

  • 3.00pm 4.30pm

Requirements:

  • Due to the nature of the role, we encourage only the following individuals to apply:
    • Fully registered Nurses 
    • Certified Phlebotomists 
    • Doctors (i.e. MOs, or HOs) 
    • Those who have completed a phlebotomy course  (those with prior working experience are preferred)
  • Hepatitis B, Measles, and Diphtheria immunity required please submit proof of vaccination or recent serology results 
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test upon reaching the venue, if required

License / Full registration

N/A

Dispenser - Nurse

Location(s):

  • Geylang

Days:

  • Tuesday and Thursday

Time:

  • 6.30pm – 9.30pm

Requirements:

  • Only for nurses with full registration
  • Able to commit six months or more and at least once per month
  • Hepatitis B, Measles and Diphtheria immunity required-please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil and/or Mandarin

License / Full registration

Fully registered with the Singapore Nursing Board

Role & responsibilities:

  • Dispense medications and ensure that types, quantities and dosages of medications are correct
  • Ensure that all dispensed medications are not expired
  • Administer injections, if required
  • Dress wounds, if required
  • Collect payment from patients

Dispenser - Pharmacist

Location(s):

  • Geylang

Days:

  • Tuesday and Thursday (G)

Time:

  • 6.30pm – 9.30pm

Requirements:

  • Only for pharmacists with full registration
  • Able to commit six months or more and at least once per month
  • Hepatitis B, Measles and Diphtheria immunity required-please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil and/or Mandarin

License / Full registration

Fully registered with the Singapore Pharmacy Council

Role & responsibilities:

  • Dispense medications and ensure that types, quantities and dosages of medications are correct
  • Ensure that all dispensed medications are not expired
  • Collect payment from patients

Dispenser - Pharmacy Technician

Location(s):

  • Geylang (G)

Days:

  • Tuesday, Wednesday and Thursday

Time:

  • 6.30pm – 9.30pm

Requirements:

  • Only for individuals who are PSS-certified Pharmacy Technicians or who have a Diploma in Pharmaceutical Science
  • Able to commit six months or more and at least once per month
  • Hepatitis B, Measles and Diphtheria immunity required-please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil and/or Mandarin

License / Full registration

N/A

Role & responsibilities:

  • Dispense medications and ensure that types, quantities and dosages of medications are correct
  • Ensure that all dispensed medications are not expired
  • Collect payment from patients

Dental Assistant (DA)

Location(s):

  • Geylang (G)

Days:

  • Tuesday and Thursday

Time:

  • 6.00pm – 9.30pm

Requirements:

  • Due to the nature of the DA role, we encourage only the following individuals to apply to volunteer:
    • Those with prior experience working as a Dental Assistant at other dental clinics; or 
    • Students who are in their second year of study or beyond (Dentistry only) 
  • Able to commit six months or more, and at least once per month
  • Hepatitis B, Measles, and Diphtheria immunity required  please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil, and/or  Mandarin

License / Full registration

N/A

Role & responsibilities:

  • Assist the Dentist in dental procedures including fillings, extractions, and dental hygiene procedures 
  • Assist with general sanitation and preparation of treatment area during clinic session between patients 
  • Assist with clearing of dental instruments after the dental session 

Physician Assistant (PA)

Location(s):

  • Geylang

Days:

  • Tuesday and Thursday 

Time:

  • 6.00pm 9.30pm

Requirements:

  • Due to the nature of the PA role, we encourage only the following individuals to apply to volunteer:
    • Students who are in their third year of study (medicine only) or beyond, and who have clinical experience; or
    • Doctors who have yet to receive full registration status with the Singapore Medical Council
  • Able to commit six months or more, and at least once per month
  • Good-to-have if proficient in Bengali, Hindi, Tamil, and/or Mandarin
  • Hepatitis B, Measles, and Diphtheria immunity required –please submit proof of vaccination or recent serology results
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required

License / Full registration

N/A

*Local doctors with conditional registration will still need to indicate their medical registration number on the volunteer application form

Role & responsibilities:

  • Assist the doctor during consultation (inclusive of examining the patient, if required)
  • Do point-of-care testing, if required
  • Fill up lab / X-ray requests / outside prescription, if required
  • Print memo / MC and obtain signature from an onsite doctor on behalf of telehealth doctor
  • Disinfect and tidy up Consultation Area after every clinic session

Note

Foreign doctors based in Singapore, or local doctors with conditional registration, are encouraged to apply

Facilitator

Location(s):

  • Various locations (i.e. dormitories) 
  • Remote 

Day/Time:

  • Ad hoc, typically weekend mornings or afternoons (occasionally weekdays)

Requirements:

  • Able to commit for at least six months 
  • Fluent and comfortable speaking in any of the following languages: 
    • Bengali 
    • Tamil 
    • Burmese
    • Mandarin 
    • Thai 
    • Vietnamese
  • Comfortable speaking to medium or large groups (about 15 people or more) in the native language 
  • Attend a mandatory Train The Trainers session led by HealthServe before deployment 
  • Participate in a shadow training session before leading the main training session
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test upon reaching the venue, if required 

Role & responsibilities:

  • Conduct workshops in the native language according to training materials curated by HealthServe

Certification (not required but advantageous to have)

  • Psychological First Aid certificate
  • Occupational First Aid Instructor Course (Train-The-Trainer by Red Cross)

Note

Previous experience with mental health initiatives/programmes or previous engagements with migrant workers are preferred but not required. 

Occupational Therapist

Location(s):

  • Geylang (G)

Days:

  • Tuesdays and Thursdays (G)

Time:

  • 6.30pm 9.30pm 

Requirements:

  • Only for Occupational Therapists with full registration 

  • Able to commit six months or more, and at least once per month 
  • Measles and Diphtheria immunity required – please submit proof of vaccination or recent serology results 
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • Good-to-have a proficiency in Bengali, Hindi, Tamil, and/or  Mandarin 

License / Full registration

Fully registered with the Allied Health Professions Council 

Role & responsibilities:

  •  
  • Partnering injured migrant workers on their rehabilitation journey
  • Providing slow stream physical rehabilitation though individual therapy or small group therapy
  • Health education of their medical condition, deconditioning with prolong rest, body mechanics for lifting, footwear, pain management through pharmacological and non-pharmacological means
  • Encouraging them to resume some form of normalcy by participating in purposeful activities and community reintegration
  • Empowering them with tools to self-manage through home exercise programmes, hot water bottle for pain management, chair for sitting
  • Collaborating with HealthServe’s case workers for managing potential adjustment issues, providing additional psychosocial support & financial assistance

Outreach Ambassador

  1.  Location(s):
  • Purpose-built dormitories
  • Spaces owned/rented by migrant workers’ employers
  • Recreation centres assigned to dormitories
  • HealthServe premises
  • Any location where HealthServe conducts outreach and engagement activities

Days:

  • Weekends or Weekdays

Time:

  • 5-hour block  on Weekends
    (Typically on Saturdays but occasionally may fall on Sundays or Public Holidays)

  • Afternoon – Evening

Requirements:

  • Age 18 and above 
  • Available on Saturdays (5-hour block, typically afternoon- to-evening, subject to changes; some events may occur evening-to-night)
  • Volunteers may be required to attend pre-event publicity on weekday nights (e.g. 6.00 PM – 8.00 PM)
  • Volunteer are required to attend an online volunteer briefing session prior to event
  • Fully vaccinated against COVID-19
  • Able to commit six months or more, and at least once per month
  • Able to speak any of the following languages: (optional)
    • Tamil 
    • Bengali 
    • Hindi 
    • Thai 
    • Burmese 
    • Malay 
    • Mandarin

License / Full registration

N/A

Role & responsibilities:

1. At Health Screening Events

  • Ushers
    • Greet, show hospitality and provide direction to participants
    • Assist with queue management and crowd control
    • Facilitate and/or gather responses at activity booths
  • Registration
    • Assist participants in filling their registration details in the given brochure
  • Height, Weight and BMI Measurement
    • Measure height, weight and BMI of each participant
  • Blood Pressure Taking
    • Take and record blood pressure of each participant
  • Referral
    • Use referral protocol provided by HealthServe to explain recommendations for health improvement to at-risk individuals, i.e. provide suggestions for lifestyle and self- care habits, check beneficiaries’ understanding of health risk indicators
    • Register migrant workers for follow-up appointments (if any)
  • Education
    • By using materials provided by HealthServe, provide individualised health-related guidance and suggestions on lifestyle and self-care habits and health risks depending on the health risk levels of migrant workers
  • Goodie Bag Distribution
    • Distribute marketing collaterals, fruits and beverages, information materials, etc.
  • Engagement Activities
    • Man booths where fun activities are conducted to engage workers; no specialised knowledge is required to run these activities

  1.  At Outreach Events

  • Provide assistance with pre-event publicity at dormitories (i.e. reaching out to migrant workers to register for outreach event, poster-placing) (either weekday or weekend nights – 6.00 PM to 8.00 PM)
  • Share HealthServe’s contact details and operating hours and distribute marketing collaterals
  • Encourage participants to subscribe to HealthServe’s social media channels on their mobile devices
  • Assist participants in saving HealthServe’s contact information on their mobile devices

Note(s)

  • An online/onsite training will be provided for each volunteer role
  • Volunteer will be given an informational pack after attending the volunteer briefing session
  • Volunteer are to sign an indemnity form acknowledging that third party organisers may take photographs or videos of them while they are volunteering
  • A WhatsApp chat group will be created for event communication and will be deleted when it is no longer required by HealthServe
  • HealthServe will provide transport to and from the nearest train station on the day of the event
  • Volunteer will assist with the setup and packing, before and after activity/event
  • Alert staff if participants have queries or require clarification on matters outside your purview

 

Health Ambassador

Location(s):

  • Purpose-built dormitories
  • Spaces owned/rented by migrant workers’ employers
  • Recreation centres assigned to dormitories
  • HealthServe premises
  • Any location where HealthServe conducts outreach and engagement activities

Days:

  • Weekends

Time:

  • 5-hour block
    Afternoon – Evening
    (Subject to Changes)

Requirements:

  • Age 18 and above 
  • Available on Saturdays (5-hour block, typically afternoon- to-evening, subject to changes; some events may occur evening-to-night)
  • Volunteers may be required to attend pre-event publicity on weekday nights (e.g. 6.00 PM – 8.00 PM)
  • Volunteer are required to attend an online volunteer briefing session prior to event
  • Fully vaccinated against COVID-19
  • Able to commit six months or more, and at least once per month
  • Able to speak any of the following languages: (optional)
    • Tamil 
    • Bengali 
    • Hindi 
    • Thai 
    • Burmese 
    • Malay 
    • Mandarin

License / Full registration

N/A

Role & responsibilities:

  • Ushers
    • Greet, show hospitality and provide direction to participants
    • Assist with queue management and crowd control
    • Facilitate and/or gather responses at activity booths
  • Registration
    • Assist participants in filling their registration details in the given brochure
  • Height, Weight and BMI Measurement 
    • Measure height, weight and BMI of each participant
  • Blood Pressure Taking
    • Take and record blood pressure of each participant
  • Referral
    • Use referral protocol provided by HealthServe to explain recommendations for health improvement to at-risk individuals, i.e. provide suggestions for lifestyle and self- care habits, check beneficiaries’ understanding of health risk indicators
    • Register migrant workers for follow-up appointments (if any)
  • Education
    • By using materials provided by HealthServe, provide individualised health-related guidance and suggestions on lifestyle and self-care habits and health risks depending on the health risk levels of migrant workers
  • Goodie Bag Distribution
    • Distribute marketing collaterals, fruits and beverages, information materials, etc.

Note(s)

  • An online/onsite training will be provided for each volunteer role
  • Volunteer will be given an informational pack after attending the volunteer briefing session
  • Volunteer are to sign an indemnity form acknowledging that third party organisers may take photographs or videos of them while they are volunteering
  • A WhatsApp chat group will be created for event communication and will be deleted when it is no longer required by HealthServe
  • HealthServe will provide transport to and from the nearest train station on the day of the event
  • Volunteer will assist with the setup and packing, before and after activity/event
  • Alert staff if participants have queries or require clarification on matters outside your purview

Health Ambassador (Community Health Advocate)

Location(s):

  • Purpose-built dormitories 
  • Recreation centres assigned to dormitories 
  • HealthServe premises 
  • Any location where HealthServe conducts outreach and engagement activities

Days:

  • Saturday

Time:

  • 5-hour block
  • Afternoon – Evening

Requirements:

  • Age 18 and above 
  • Available on Saturdays (5-hour block, typically afternoon- to-evening, subject to changes; some events may occur evening-to-night)
    • Volunteers may be called upon for pre-event publicity on a weekday night (e.g. 6.00 PM – 8.00 PM) 
  • Attend a 20-minute online training  before the start of the first event 
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  •  

License / Full registration

N/A

Role & responsibilities:

  • By using materials provided by HealthServe, provide individualised health-related guidance and suggestions on lifestyle and self-care habits and health risks depending on the health risk levels of migrant workers.  
  • Assist with queue management and crowd control 
  • Administer blood glucose test (pin-prick) 
  • Assist with event setup 
  • Distribute marketing collaterals 
  • Register migrant workers for follow up appointments, if any 

Note

  • There will also be on-the-job training 
  • All volunteers will be given an informational pack 
  • Volunteers are to sign an indemnity form acknowledging that third party organisers may take photographs or videos of them while they are volunteering.  
  • A WhatsApp chat group will be created for event communication and will be deleted when it is no longer required  by HealthServe 
  • HealthServe will provide transport to and from the nearest train station on the day of the event 

Health Ambassador (Health Influencer and Activator)

Location(s):

  • Purpose-built dormitories 
  • Recreation centres assigned to dormitories 
  • HealthServe premises 
  • Any location where HealthServe conducts outreach and engagement activities 

Days:

  • Saturday 

Time:

  • 5-hour block 
  • Afternoon – Evening

Requirements:

  • 18 years old and above
  • Able to commit six months or more, and at least once per month

Requirements:

  • Age 18 and above 
  • Able to speak any of the following languages: 
    • Tamil 
    • Bengali 
    • Hindi 
    • Thai 
    • Burmese 
    • Malay 
    • Mandarin 
  • Available on Saturdays (5-hour block, typically afternoon-to-evening, subject to changes; some events may occur evening-to-night) 
    • Volunteers may be called upon for pre-event publicity on a weekday night (e.g. 6.00 PM – 8.00 PM) 
  • Attend additional on-site training at HealthServe’s Casework office from 2.00 PM – 6.00 PM on a weekday and a 20-minute online training before the start of their first session 
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required 

License / Full registration

N/A

Role & responsibilities:

  • Assist with queue management and crowd control 
  • Share HealthServe’s contact details and operating hours 
  • Use referral protocol provided by HealthServe to explain recommendations for health improvement to at-risk individuals, i.e. provide suggestions for lifestyle and self- care habits, check beneficiaries’ understanding of health risk indicators 
  • Register migrant workers for follow up appointments, if any 
  • Assist with event setup 
  • Distribute marketing collaterals 

Note

  • All volunteers will be given an informational pack 
  • Volunteers are to sign an indemnity form acknowledging that third party organisers may take photographs or videos of them while they are volunteering.  
  • A WhatsApp chat group will be created for event communication and will be deleted when it is no longer required  by HealthServe 
  • HealthServe will provide transport to and from the nearest train station on the day of the event 

Interpreter

Location(s):

  • Geylang 
  • Various locations (i.e. dormitories) 
  • Remote 

Days:

  • Adhoc

Time:

  • Adhoc

Requirements:

  • 18 years old and above 
  • Fluent and comfortable interpreting any of the following languages: 
    • Bengali 
    • Tamil 
    • Hindi 
    • Mandarin 
    • Burmese 
    • Thai 
  • Attend mandatory training/briefing session(s) before being deployed, if  required 
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test for on-site engagements, if required 
  • Prior experience interpreting will be a bonus 

License / Full registration

N/A

Role & responsibilities:

  • Assist departments by providing accurate on-site / remote oral translation from English to the respective native language(s) and/or vice versa 
  • Other interpretation duties as requested by the assigned department(s) 

Note

  • Volunteer Interpreters will be deployed to departments needing interpretation assistance, and the  provision of assistance is project-based 
  • Volunteer Interpreters may be deployed to more than one department concurrently 

Translator

Location(s):

  • Remote

Day:

  • Ad hoc 

Time:

  • Ad hoc

Requirements:

  • 18 years old and above 
  • Fluent and comfortable translating in any of the following languages: 
    • Bengali 
    • Tamil 
    • Hindi 
    • Mandarin 
    • Burmese 
    • Thai 
  • Strong writing skills 
  • Excellent proofreading skills with ability to identify grammar, spelling, and punctuation errors 
  • Keen eye for detail, meticulous, and resourceful 
  • Ability to meet deadlines 
  • Prior experience translating will be a bonus 

License / Full registration

N/A

Role & responsibilities:

  • Assist departments by translating materials from English to the respective native language(s), and/or vice-versa 
  • Complete translation assignments within stipulated deadlines 
  • Ensure translated content conveys original meaning 
  • Proofread translated texts for grammar, spelling, and punctuation accuracy 
  • Ensure quality and consistency of all translations 
  • Other translation duties as requested by the assigned department(s) 

Note

  • Volunteer Translators will be deployed to departments needing translation assistance, and the provision of assistance is project-based 
  • Volunteer Translators may be deployed to more than one department concurrently 
  • Do note that due to the remote nature of this volunteering role, HealthServe does not require Volunteer Translators to be fully vaccinated. Should Volunteer Translators decide to take on other volunteering roles within HealthServe that require an on- site presence, full vaccination will be mandatory 
  • On-site volunteering roles will also require volunteers to undergo Antigen Rapid Test(s) 

Research Volunteer

Location(s):

  • Geylang (G)/ Recreation Centre (RC)

Day(s):

  • Refer to Requirements

Time:

  • Refer to Requirements

Requirements:

  • 18 years old and above
  • Able to attend all training sessions conducted by HealthServe’s Research Team
    • Duration of training sessions will vary depending on the project undertaken (typically 1 – 3 hours in total)
  • Able to commit for duration of research project (typically 3 to 6 months)
    • On-premise sessions at HealthServe Community Clinic (G)
      • 4pm-6pm and 7pm-9pm
      • every Tuesday, Wednesday and Thursday
    • Off-site sessions at Recreation Centres (RC) and other community outreach locations
      • 2-hour sessions usually in the afternoon to evening
      • Saturday and/or Sundays (fortnightly)
    • Minimum commitment of two shifts a month
  • Fluent and comfortable speaking and translating in workers’ native languages e.g. Bengali, Tamil
  • Advantageous to have prior experience in conducting qualitative interviews
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required

License / Full registration

N/A

Role & responsibilities:

  • Identify eligible migrant workers and conduct interviews/surveys in their native languages e.g. Bengali, Tamil
  • Translate and document findings from interviews or interview audio recordings into a pre-specified data collection form
  • Ensure translated content conveys original meaning, and is accurate

Note

Medical students in their first or second year of study are encouraged to apply.

New Volunteer Role

Location(s):

  • Geylang 
  • Various locations (i.e. dormitories) 
  • Remote 

Days:

  • Adhoc

Time:

  • Adhoc

Requirements:

  • 18 years old and above 
  • Fluent and comfortable interpreting any of the following languages: 
    • Bengali 
    • Tamil 
    • Hindi 
    • Mandarin 
    • Burmese 
    • Thai 
  • Attend mandatory training/briefing session(s) before being deployed, if  required 
  • Fully vaccinated against COVID-19 
  • Undergo an Antigen Rapid Test for on-site engagements, if required 
  • Prior experience interpreting will be a bonus 

License / Full registration

N/A

Role & responsibilities:

  • Assist departments by providing accurate on-site / remote oral translation from English to the respective native language(s) and/or vice versa 
  • Other interpretation duties as requested by the assigned department(s) 

Note

  • Volunteer Interpreters will be deployed to departments needing interpretation assistance, and the  provision of assistance is project-based 
  • Volunteer Interpreters may be deployed to more than one department concurrently 

Health Educator

Location(s):

  • Geylang 
  • Various locations (i.e. recreation centres) 

Days:

  • Tuesdays and Thursdays (Geylang)
  • Ad hoc (Various locations)

Time:

  •  
  • 6.15pm –9.30pm (Geylang)
  • Afternoon –Evening (5-hour block, typically afternoon-to-evening, subject to changes; on weekends)

Requirements:

  • 18 years old and above
  • Able to commit six months or more, and at least once per month
  • Good-to-have if proficient in Bengali, Hindi, Tamil, and/or Mandarin
  • Hepatitis B immunity required –please submit proof of vaccination or recent serology results (Geylang only)
  • Fully vaccinated against COVID-19
  • Undergo an Antigen Rapid Test upon reaching the venue, if required
  • No medical background required

License / Full registration

N/A

Role & responsibilities:

  • Approach or be assigned to migrant brothers to share on topics such as healthy eating, basic chronic disease management.
  • Encourage migrant brothers to lead a healthy lifestyle.
  • Tablet and resources for sharing will be provided.
  • Training will be provided prior to engagement.
 

Note

  • Must be comfortable and willing to engage migrant brothers.
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Do you feel unwell?

Visit HealthServe's Clinic @ Geylang

1 Lorong 23 Geylang S388352 (Aljunied MRT)
Clinic Hours: 6.30pm - 9.30pm (Tue, Wed & Thurs)
Work Permit / S-Pass Holders: SGD8 for Acute diseases, SGD15 for Chronic Diseases Special Pass Holders: FREE


Call/Whatsapp: +65 31574458

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