Leadership Team
Dr. Benjamin Kuan
Chief Executive Officer
Dr. Benjamin Kuan
Chief Executive Officer
A passionate public health champion for vulnerable low-wage migrant workers, Dr Benjamin Kuan first served as a medical volunteer before he joined HealthServe in 2020. He hit the ground running at the peak of COVID-19 as Head of Medical Services, leading HealthServe’s frontline teams through an unprecedented crisis.
Ben is a strong believer of public-private-people-philanthropy (4P) partnerships for sustainable development to plug societal gaps.
A family physician by training and at heart, he holds an MBA from the joint UCLA-NUS GEMBA programme and a Graduate Diploma in Family Medicine from the National University of Singapore.
Prior to joining the social services sector, Ben spent a decade of his professional life with a health technology and medical clinic group that provides managed care and workplace health solutions for ecosystem players.
Outside of work, he is an avid motorcyclist dreaming of riding cross-border someday for a charitable cause. And like many other HealthServe colleagues, Ben loves cats and motorcycles — but not cats on motorcycles.
Alvin Choo
Chief Operating Officer
Alvin Choo
Chief Operating Officer
Alvin’s transition into the social services sector was driven by a desire to make a positive impact on the well-being of migrant workers in Singapore and promote a more inclusive and equitable society for all.
Alvin spent 26 years in the airline, hospitality, healthcare and food & beverage industries. During this time, he worked overseas in several European, Middle Eastern and Southeast Asian countries, gaining broad experiences in operations, sales & marketing, product development and service excellence.
Alvin holds a Graduate Diploma in Communications Management and Innovation from Singapore Management University and a Bachelor’s degree in Economics and Mathematics from Boston University.
In his free time, Alvin enjoys playing golf and going for morning swims.
Dr. Dong Xiaoke
Deputy Head, Medical Services
Dr. Dong Xiaoke
Deputy Head, Medical Services
Xiaoke had been volunteering with HealthServe since 2018.
He currently works as a family physician and holds a Graduate Diploma in Family Medicine from the National University of Singapore. He has also undergone training in hand surgery and has obtained Membership of the Royal College of Surgeons (UK).
In his free time, Xiaoke is a homebody but wouldn't mind an occasional adventure if given the opportunity.
Jeffrey Chua
Head of Mental Health Training & Community Outreach
Jeffrey Chua
Head of Mental Health Training & Community Outreach
Jeffrey began his journey with HealthServe in 2010 as a volunteer helping to organise events for migrant workers. Today, he is a familiar face to many of our migrant brothers, some of whom have even invited him to their hometowns in China!
Formerly HealthServe’s Head of Casework & Social Services, Jeffrey now focuses on training and development of our migrant worker community in mental health.
Equipped with a Master’s in Social Work from the Singapore University of Social Sciences, Jeffrey is also a certified grief counsellor and trained in Psychological First Aid. He completed the WSQ Advanced Certificate in Learning and performance 2.0 in July 2023.
Jeffrey also sits on the Board of Ling Kwang Nursing Home.
One to appreciate Chinese culture and coffee, Jeffrey can sometimes be spotted ringing bells in St Andrew's Cathedral.
Durga Arivan
Manager, Psychotherapy & Counselling
Durga Arivan
Manager, Psychotherapy & Counselling
Passionate about guiding clients through their journeys of healing and self-discovery, Durga holds more than six years of experience in delivering psychotherapy and counselling services to clients from diverse cultural backgrounds and demographics. Adopting a multidisciplinary and integrative framework, she tailors each client’s treatment according to their needs and strengths.
Durga’s clinical life began as trained Physiotherapist, and she holds master's degree in advanced counselling and clinical supervision. She is trained in many advanced forms of psychological therapies and is a registered counsellor and clinical member of the Singapore association for counselling (SAC).
Her self-care routine includes reading academic journals, watching Korean dramas and guiding as a volunteer docent at major museums in Singapore.
Jenny Le
Finance Manager
Jenny Le
Finance Manager
Holding over 16 years of experience in financial accounting, Jenny possesses a deep understanding of the legislative framework that governs charities as well as expertise in grant management. Her skills and commitment have positioned HealthServe to meticulously and efficiently allocate donors’ contributions in accordance with the intended objectives. Jenny is fastidious in ensuring that HealthServe’s financial management structure remains robust and relevant, further enhancing the organisation’s fiscal integrity.
Jenny holds a Bachelor of Economics (specialisation in Accountancy) from the University of Economics, Ho Chi Minh City, as well as a Diploma in Accounting and Finance from the PSB Academy, Singapore.
She enjoys team sports and is an active member of her badminton interest group.
May Lim
Senior Case Manager, Crisis Helpline
May Lim
Senior Case Manager, Crisis Helpline
Prior to joining HealthServe, May spent 12 years helming the media and communications department of a community-based social service organisation. In her professional career, she has also worked extensively in advertising and media-related roles. May's capacity for empathy and desire to be of support fuels her passion to make a positive impact in people's lives.
To unwind, May finds joy in engaging in activities such as playing a round of tennis or cycling. In addition, she finds relaxation through playing music on the piano.
Peggy Tong
Donor Management & Fundraising Manager
Peggy Tong
Donor Management & Fundraising Manager
Peggy holds more than 20 years of experience spanning across the fields of business development and client relationship management, business strategy and consulting, human capital and change management, as well as communications. Building upon her various sectors and industries experience including consulting, commercial sectors, financial and banking institutions as well as non-profit and government-linked organisations, Peggy's transition to the social services sector is driven by her passion to bring a seamless, holistic and stewardship management mindset to the retail, corporate and institutional donors and partners.
Peggy believes in engaging and stewarding donor relationships to attain their optimal engagement and to foster a lasting partnership that aligns with organization's values and goals.
Peggy holds a Bachelor of Business Administration (Hons), Marketing from the National University of Singapore and a Master’s in Human Resource Management from Rutgers, The State University of New Jersey, School of Labour & Management Relations (Scholastic Award).
In her free time she enjoys painting in various media and swimming.
Evangeline Low
Organisational Development Manager
Evangeline Low
Organisational Development Manager
Evangeline has over three decades of experience in various Human Resource functions, from recruitment to employee engagement. Her last role was with Stellar Link Partners as a Senior Consultant. She is currently pursuing a part-time degree in Counselling with the Singapore University of Social Sciences.
Melody Wong
Senior Manager, Communications
Melody Wong
Senior Manager, Communications
Melody has over 25 years of experience in public relations (PR) and corporate communications, having held global and regional roles based in Singapore and Greater China. Before joining HealthServe, she was the Global Projects Advisor for China’s leading independent financial media Caixin, managing government, sponsor and partner relations for its international business leadership platform, the Asia New Vision Forum.
She has worked for international brands such as HP, UPS, Inditex and Sembcorp Industries, and held senior roles at leading PR consultancies to help Chinese brands go global.
Post-pandemic, she now chooses to make work more about life. As HealthServe’s communications lead, Melody looks forward to building connections with the people she serves and supporting the organisation to enhance its presence and purpose in Singapore.
With a passion for people and cultures, Melody has travelled solo to Israel and crossed the border to Jordan on foot, volunteered solo as a preschool teacher in a Tibetan village 3,000 metres above sea level in Yunnan, China, and enrolled in a chef-training course in Florence, Italy, while eating her way through most of Europe.